At Kirmara (referred to as “we,” “us,” “our,” or “the Site”), we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our services, visit our website, or make purchases. By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue using the Site.
Information We Collect
We collect personal information to provide you with our services and improve your experience. The types of information we collect include:
1. Information You Provide Directly
- Contact Details: Name, email address, phone number, and shipping or billing address.
- Order Information: Order history, payment information (excluding full credit card details), and shipping preferences.
- Account Information: Username, password, and any security-related settings (if applicable).
- Customer Service: Information shared during inquiries or support requests.
2. Information Collected Automatically
We use cookies, tracking pixels, and similar technologies to collect:
- Device and Browser Details: IP address, browser type, and operating system.
- Usage Data: Pages visited, time spent on the Site, and interaction with features like the shopping cart.
3. Information from Third Parties
- Service Providers: Information from payment processors or delivery services to process transactions and shipments.
- Analytics Providers: Behavioral data to optimize and personalize your experience.
How We Use Your Information
We use the collected information to:
- Fulfill Orders: Process payments, arrange shipping, and manage returns or exchanges.
- Enhance Your Experience: Save preferences, recommend products, and improve website usability.
- Marketing and Advertising: Send promotional offers or display relevant advertisements tailored to your preferences.
- Customer Support: Resolve inquiries and improve the quality of service.
- Security: Detect and prevent fraud or unauthorized access.
Cookies and Tracking Technologies
We use cookies to:
- Personalize your shopping experience.
- Store your preferences and settings.
- Provide analytics to improve our Site’s performance.
- Display relevant advertisements.
Your Choices: You can adjust your cookie settings through your browser. Note that disabling cookies may limit some Site functionalities.
How We Share Your Information
We do not sell your personal information. However, we may share your data with trusted third parties to deliver our services:
- Service Providers: Such as payment processors, delivery companies, and customer support tools.
- Advertising Partners: To display personalized ads based on your preferences.
- Legal Authorities: When required by law or in response to lawful requests.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate information.
- Deletion: Request the deletion of your data where applicable.
- Withdraw Consent: Opt out of data processing where you have previously consented.
- Marketing Preferences: Unsubscribe from marketing communications using the “unsubscribe” link in our emails.
To exercise your rights, please contact us at [email protected].
Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If you believe a child’s information has been collected, please contact us at [email protected] for deletion.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on the Site with the “Last Updated” date. Please review this policy regularly to stay informed.
Complaints and International Data Transfers
Complaints
If you have concerns about our privacy practices, please contact us at [email protected]. If your concerns remain unresolved, you may file a complaint with your local data protection authority.
International Users
If you access our Site outside the United States, your data may be transferred to and processed in jurisdictions with different privacy laws. By using our services, you consent to such data transfers.
Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:
- Email: [email protected]